FAQS
We are very happy to recieve any query from you
Is fund recovery legal?
Yes. Fund recovery is a lawful service when conducted transparently and in accordance with financial and legal regulations. We assist clients in filing chargebacks, preparing reports, and contacting the proper authorities — always within the legal framework.
How do you know I’ve lost money with a specific platform?
We work closely with European financial oversight bodies such as BaFin (Germany), FCA (UK), and the European Central Bank (ECB). Through these channels and internal investigations, we are made aware of known scam platforms and victim cases.
Can I really get my money back?
While we cannot guarantee 100% success, many clients have achieved partial or full recoveries — especially if action is taken quickly. Your chances depend on the platform, the method of payment, the time elapsed, and the availability of supporting evidence.
What documents do you need from me?
We typically require:
Transaction confirmations (bank/crypto/wallet transfers)
Communication history with the platform
Screenshots or emails of your account or investments
A copy of your ID (for verification and authority submissions)
We will send you a full checklist once your case begins.
Transaction confirmations (bank/crypto/wallet transfers)
Communication history with the platform
Screenshots or emails of your account or investments
A copy of your ID (for verification and authority submissions)
We will send you a full checklist once your case begins.
How long does the recovery process take?
It varies. Some chargeback cases can move within 30–60 days. Others involving legal complaints, regulator coordination, or cybercrime may take several months. We always keep you updated on the progress of your case.
How much does it cost?
We offer four transparent packages:
Basic – CHF 320.50
Standard – CHF 750.50
Advanced – CHF 1,300.00
Premium VIP – CHF 2,500.00
Each package includes specific services and a dedicated case manager. A custom recommendation is made based on your case type.
Basic – CHF 320.50
Standard – CHF 750.50
Advanced – CHF 1,300.00
Premium VIP – CHF 2,500.00
Each package includes specific services and a dedicated case manager. A custom recommendation is made based on your case type.
What payment methods do you accept?
We issue invoices to clients via email. Payment can be made via bank transfer or other secure, documented methods. We do not request payment through untraceable means.
Is my information kept confidential?
Absolutely. We comply with Swiss and EU data protection laws, including the General Data Protection Regulation (GDPR). Your documents and case details are stored securely and never shared without your explicit consent.
Is my information kept confidential?
Yes, each client is assigned a dedicated case manager for personalized support. You can reach your manager via email, phone, or WhatsApp.
What if I’ve already reported the fraud myself?
No problem — we can take over, improve your submission, and coordinate follow-up. Often, our structured case reports and regulator connections help move things forward faster and more effectively.